| Stakeholder 101 |  |
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This course is optimal for individuals or teams that will be kept in the loop on how incidents are impacting their organization, but are not active participants in the incident response process.
Get started today by emailing pdusupport@pagerduty.com |
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| Recommended prerequisites | |||||||
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None.
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1 Hour | ||||||
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Virtual Instructor-Led Training | ||||||
| Description |  |
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In addition to facilitating cross-team incidents, PagerDuty also has functionality aimed to provide stakeholders with crucial updates, so that they don't have to interrupt responding teams that are focused on mitigating an issue. During an incident, internal stakeholder communications proactively provide situational awareness and transparency around its customer impact. This training provides non-technical PagerDuty users with the knowledge of how to receive updates on incidents that affect them.
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| Frequently asked questions | |||||||
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What is remote private training?
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.
How do I book a private training session?
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
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Can multiple people sit in on this session?
Yes, private sessions are great for medium to large groups (10-50 people).
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What materials are provided?
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.
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