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PagerDuty End to End Incident Management |
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Learn about the full Incident Management features available in PagerDuty to automate and streamline your processes.
Get started today by emailing pdusupport@pagerduty.com
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Recommended prerequisites |
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None
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1 Hours |
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Virtual Instructor-Led Training |
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Description |
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Course topics |
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In this session you'll learn to handle incidents from start to finish using PagerDuty's robust platform. Key features include incident workflows and event orchestration for seamless mobilization, AI-driven guided remediation for reducing risks, and scalable solutions to enhance operational efficiency across IT, DevOps, and business teams. This training will provide a high level overview of the tools needed to achieve operational excellence and resilience.
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- Introduction
- Mobilizing Teams
- Response Alignment
- Guided Incident Remediation
- Maintaining Vital Communication
- Learning from Incidents
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Frequently asked questions |
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What is remote private training?
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.
How do I book a private training session?
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
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Can multiple people sit in on this session?
Yes, private sessions are great for medium to large groups (10-50 people).
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What materials are provided?
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.
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