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Responder and Manager level roles (and above) looking to configure their account to best practices for Incident Response using PagerDuty.
Get started today by emailing pdusupport@pagerduty.com |
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None.
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2 Hours | ||||||
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Virtual Instructor-Led Training | ||||||
| Description |  |
Course topics | |||||
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This course takes a hands-on approach to the fundamentals of implementing an effective incident response process at your organization and how to optimally set up Technical and Business Services. Learn how to construct your PagerDuty account according to suggested practices to mitigate noise and business disruption and how to manage an incident throughout its lifecycle using PagerDuty Modern Incident Response functionalities. This course has hands-on practice problems designed to equip you with the foundational knowledge of using automation to add additional context to incidents, set up rules to route alerts effectively, and reduce noise with alert correlation. Finally, learn how to extend PagerDuty with ChatOps (Slack/Teams).
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| Frequently asked questions | |||||||
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What is remote private training?
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.
How do I book a private training session?
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
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Can multiple people sit in on this session?
Yes, private sessions are great for medium to large groups (10-50 people).
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What materials are provided?
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.
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