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About Manager 101

               
  Manager 101        
 
This course is optimal for individuals or teams that will be responsible for managing the configuration of the PagerDuty instance. Objects of configuration can include, but are not limited to: Schedules, Escalation Policies, and Services.

Get started today by emailing pdusupport@pagerduty.com
 
 
 
     
             
  Recommended prerequisites          
 
None, however, it may be helpful but is not required, to attend the webinar PagerDuty 101
     
  1.5 Hours          
  Virtual Instructor-Led Training          
               
               
  Description Course topics    
 
Configuring your team's workflow according to our best practices in PagerDuty is crucial to getting the most value out of your investment and ease of use for responders. Learn the basics around setting up your users, teams, schedules, escalation policies, services and integrations so that your on-call responders are set up for success out of the gate.
 
  • PagerDuty Overview
  • Users and Permissions
  • Configuring User Profiles
  • Teams
  • On Call Schedules & Escalation Policies
  • Services and Integrations
  • Responding to Incidents

 

 

 

 
       
  Frequently asked questions    
 

What is remote private training?
 
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.   

How do I book a private training session?
 
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
   
 
Can multiple people sit in on this session?
 
Yes, private sessions are great for medium to large groups (10-50 people).

   
 
What materials are provided?
 
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.