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Incident Workflows

 

               
  Incident Workflows    
       
 
This course is optimal for admins or managers that will be responsible for managing the configuration of the PagerDuty instance.

Get started today by emailing pdusupport@pagerduty.com
 
 
 
     
             
  Recommended prerequisites          
 
None
     
  45 Minutes          
  Virtual Instructor-Led Training          
               
               
  Description Course topics    
 

Automate your incident response process with incident workflows. Whether there are actions you want to run based on certain conditions or if you want to codify runbooks, incident workflows are a powerful tool available to managers and account admins. Give responders the power to run workflows manually or trigger them with an incident action.

 
  • The Current State of Incident Response
  • Use Cases
  • Setting Up Incident Workflows
  • Practice Problems (optional - 60 minute version)

 

 

 

 
       
  Frequently asked questions    
 

What is remote private training?
 
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.   

How do I book a private training session?
 
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
   
 
Can multiple people sit in on this session?
 
Yes, private sessions are great for medium to large groups (10-50 people).

   
 
What materials are provided?
 
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.