Post Incident Review Workshop


Post Incident Review Workshop

This course is optimal for individuals or teams that are looking to create or improve their post incident review process. Get started today by emailing pdusupport@pagerduty.com


Recommended prerequisites
None. * If you are looking to complete the Incident Management Certification - this course is a recommended prerequisite and should be taken with Incident Management: Systems & Definitions, and Incident Management: Roles & Processes.
	1 Hour
	Virtual Instructor-Led Training


Description		Course topics
This course draws from our open-source post incident review framework to teach you strategies for conducting successful blameless post incident reviews and promoting a culture of continuous learning and improvement. Learn basic concepts following our step-by-step guide, focusing on practice exercises to help you develop strategies for overcoming common pitfalls.		Post Incident Review Basics and Introduction Blame and Biases in the Workplace Buy-in and Introducing Post Incident Reviews to your Org Quick Tips for Success

Frequently asked questions
What is remote private training? Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one. How do I book a private training session? Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
Can multiple people sit in on this session? Yes, private sessions are great for medium to large groups (10-50 people).
What materials are provided? Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.