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PagerDuty End to End Incident Management

 

               
  Intro to Jeli for Incident Response    
       
 
This course is optimal for all users that will be responding to incidents in PagerDuty.

Get started today by emailing pdusupport@pagerduty.com
 
 
 
     
             
  Recommended prerequisites          
 
None
     
  1 Hour          
  Virtual Instructor-Led Training          
               
               
  Description Course topics    
 

Jeli's Slack Chat Experience is designed to make responding to incidents a breeze. Upon completing this training, attendees will understand how to declare an incident with Jeli, run the Jeli slash commands to communicate and coordinate during an incident, and how to resolve an incident and move towards the post-incident review.

 
  • Overview of Incident Response
  • Product Overview
    • Using Jeli for Incident Response in Slack
  • Product Demo
  • Q&A

 

 

 

 
       
  Frequently asked questions    
 

What is remote private training?
 
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.   

How do I book a private training session?
 
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
   
 
Can multiple people sit in on this session?
 
Yes, private sessions are great for medium to large groups (10-50 people).

   
 
What materials are provided?
 
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.