| Business Service |  |
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This course is suitable for technical team leads, managers, directors, and anyone seeking to better their business service setup.
Get started today by emailing pdusupport@pagerduty.com |
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None.
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1 Hour | ||||||
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Virtual Instructor-Led Training | ||||||
| Description |  |
Course topics | |||||
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Need context and insight into corporate digital operations? Need to make strategic decisions but don’t have the cost and resource reporting to help you establish and monitor the ROI of key operational initiatives? Business Services map your incidents, teams, services, and dependencies for reporting and analytics. That means that your customer service desks, management, executives, and other stakeholders and decision-makers have the visibility and context to understand how they are being impacted by issues.
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| Frequently asked questions | |||||||
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What is remote private training?
Private training sessions allow you to get courses delivered live and only to your company by a PagerDuty Technical Trainer. Private sessions are conducted via Zoom/Teams and are highly interactive giving you the opportunity to ask questions and participate in real-time. Private training sessions are a great option for companies with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one.
How do I book a private training session?
Please send an email to pdusupport@pagerduty.com with the subject "Request for private training" and please include the details on which training you would like to book and for how many people.
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Can multiple people sit in on this session?
Yes, private sessions are great for medium to large groups (10-50 people).
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What materials are provided?
Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session.
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